Cyber Café Sponsors

  • AscensionPoint Recovery Services, LLC

  • John Sheldon

AscensionPoint Recovery Services, LLC (APRS) is a nationally licensed estate and probate recovery specialist located near Minneapolis, Minnesota.

Its core competency is managing decedent debt recoveries for credit grantors and service providers. APRS prides itself on its unwavering commitment to provide the best possible decedent debt solutions to its clients while respecting estate representatives and family members.

  • Becket & Lee LLP

  • Tom Lee

For over 30 years, Becket & Lee has been a leader in servicing bankrupt accounts for banks, lenders, and debt purchasers. We leverage technology, experience, and economies of scale to deliver high-quality, yet cost-effective bankruptcy servicing. We also provide the expertise, ethics, and services of a law firm. Our staff includes experienced attorneys and leaders recognized throughout the industry.

Bankruptcy servicing is all we do. We don’t purchase our clients’ accounts. We don’t sell data. Our goal is to provide service and advice to each of our clients as if we were an in-house bankruptcy department.

  • CBE Companies
  • Lynn Reynolds

Founded in 1933, CBE Companies is a global provider of account servicing and outsourced call center solutions. Our differentiator is being a boutique service provider where quality and customer service is extremely valued.  

CBE deploys our thinking and innovative strategies to address your account servicing challenges directly. We put your business and your people first. Our accomplished approach starts with asking the right questions, listening with care to alleviate your challenges and elevating your experience for a long-term solution.

CBE’s Core Values are deeply rooted throughout our company and within our employees.  We believe people drive innovation, and for more than 90 years, CBE has invested in developing and nurturing its employees, solutions, and organization to thrive and succeed into the future. With 1,200 professionals and a geographically diverse footprint, CBE Companies can deliver the right solution for your business in the right location. 

For more information, please visit or speak to our Chief Sales Officer, Lynn Reynolds at 319-529-7175 or email at [email protected].

  • Equabli

  • Rebecca Taylor

At Equabli, we’re experienced and ambitious fintech entrepreneurs tackling the delinquency and default stages of the consumer credit lifecycle. Equabli is the central hub for debt management. Our Recovery as a Service platform uses intelligent tools and technologies to simplify and streamline the debt recovery process and optimize outcomes for both lenders and borrowers. Equabli makes recoveries easier, gives valuable insights, and supports a healthier recoveries ecosystem for all.

  • ExpertSource Global Services Private LTD

  • Anil Wadhwa

ExpertSource is a full service Contact center / Business Processing Outsourcing Company specializing in 1st & 3rd party Collection Services. Our teams have been successfully serving industry leading brands across Credit card, Financial services, Healthcare, Telecom and the Debt Buyer space. We are consistently able to deliver high performance collector teams to positively impact liquidation rates and reduce cost to collect by 60%. Our team is fully trained & certified on FDCPA, FCRA, HIPAA standards. Our state of the art technology & infrastructure in Mumbai, India adheres to best in class information security standards and the site is PCI DSS 3.2.1 Level 1 certified.

  • F.H. Cann & Associates

  • Jim Crone

F.H. Cann & Associates (FHC), established in 1999, has been a national leader in providing clients with contact center, collection & recovery, loan servicing, and business process outsourcing (BPO) solutions for over two decades. As an industry leader, FHC remains focused on delivering holistic solutions to our clients and their customers, maintaining the highest level of customer care.

  • Jefferson Capital Systems LLC.

  • Penny Campbell

Jefferson Capital is a leading debt buyer and servicer of consumer charged-off and bankruptcy receivables in North America that recently celebrated its 20th year in business.  For over two decades, we have partnered with large and small financial institutions and creditors to successfully deliver tailored recovery solutions by always listening and doing the right thing, with a focus upon maintaining our industry-leading compliance practices. Whether you are looking for immediate cash proceeds through a debt sale or gaining cost efficiencies by outsourcing your servicing needs, a closing with Jefferson Capital is 100% guaranteed.

  • Kass Shuler, P.A.

  • Yusuf Haidermota

Kass Shuler, P.A. is a creditors’ rights law firm grounded in experience. Kass Shuler was established in 1978 and represents creditors’ rights in matters including commercial and retail collections, automobile and equipment replevin actions, bankruptcies, foreclosures, and related matters. Kass Shuler, P.A. prides itself on providing clients with exceptional service and problem resolution. We deliver our legal expertise utilizing the latest technology, intelligent business processes, and provide customized reporting based on the individual needs of our clients.  The firm obtained SOC 2 compliance adding to our already impressive security measures which are crucial for highly regulated industries. 

At Kass Shuler, P.A. we have the right people in place to make critical decisions so our accomplished attorneys can practice law. Our clients have direct access to decision makers when they need it as well as one-on-one guidance from our attorneys. At Kass Shuler, we are lawyers who understand business.

  • Mercantile

  • Holly Balchan

In continuous operation since its founding in 1934, Mercantile Adjustment Bureau, LLC is a nationally licensed, full-service accounts receivable management company located in Williamsville, a suburb of Buffalo, NY. 

Mercantile provides a full suite of digital and voice solutions in the areas of first & third-party collections, specialty services (bankruptcy & inactive judgments) and customer care/service.  With the Company’s acquisition by Remitter Ltd in 2021, we provide fully integrated voice & digital solutions – powered by Remitter’s AI driven digital technology platform. We customize the solution delivery to meet the requirements of our client partner based on their preference for digital with – outbound call strategies, just inbound call servicing or traditional outbound & inbound call strategies.  These strategies and other technology driven features powered by Remitter, such as digital skim and our payment portal provide for increased efficiencies & effectiveness while providing consumers with their option to select their preferred method of interacting and/or making an account inquiry or payment.       

Mercantile’s client base includes banks, financial institutions, retailers, FinTech companies, direct marketers, debt buyers, colleges and universities, utilities, healthcare providers and telecommunication companies. We have been around a long time, but continue to evolve in order to meet the ever changing challenges of the ARM Industry.


  • Misty Carson

MRS BPO is a full service accounts receivable management agency, servicing first and third party clients in the financial services, telecommunications, utilities and municipal industries. What truly sets us apart is our focus on digital technologies that allow our customers to engage us through their preferred medium, such as email, texting, chat, a web portal or through our cutting edge interactive voice agent, which combines AI and machine learning and provides a fully compliant and automated interaction. With three facilities and over 1,000 contact center seats, MRS has a variety of options for all of your servicing needs.

  • Radius Global Solutions, LLC

  • Jeremiah Reichert

When clients demand solutions to difficult challenges, Radius Global Solutions is the answer. A leading provider of Digitally Integrated Customer Engagement Solutions, Radius has carefully and purposefully, developed significant expertise across all stages of the customer lifecycle providing Customer Service, First-Party and Third-Party Receivables Management, and Business office support services to some of the largest and most well-respected companies in the U.S. We are 100% focused on driving performance in a compliant manner while delivering a POSITIVE customer EXPERIENCE.

  • Synergetic Communication, Inc.

  • Mike Orlando

Synergetic Communication (Syncom) a national leader in Near and Out of Statute Collections. Syncom is a 25-year-old debt free national collection agency headquartered in Houston, Texas. Having consumer and commercial projects in all stages of charge off. Historically Syncom has specialized in the Auto Finance Industry. Over the past 4 years Syncom’s revenue has grown greater than 25% annually. The growth has come primarily from our industry leading near and out of statute recovery program called “Laser”. In addition to our Auto Finance clients, we have expanded our Laser Program to include Credit Card, Student Loans, Telecom, Medical and other Financial products. Syncom is compliance centric to assure our policies and procedures exceed our client’s expectations. We are a Certified Receivables Company by RMAi as well at Techlock Certified for our data security assuring our policies and procedures keep our client’s data secure. Synergetic Communication marries the art of collections to the science of technology and compliance.

  • Teleperformance

  • Roni Teson

As a member of the Teleperformance family, AllianceOne offers a complete range of contact center solutions within the collection industry, such as: machine learning propensity to pay models with A.I., Gamification tools to build team engagement, a secure virtual work at home solution that emulates a production floor, mobile payment applications, messaging and chat solutions, and a lean six sigma approach to quantify improvement and gain efficiencies. We specialize in outbound & inbound first party collection solutions from nearshore, domestic, and off shore.

  • The CCS Companies
  • Chris Repholz

CCS is widely recognized as one the nation’s largest and most successful collection firms.  Since our inception, we have tirelessly focused our resources in providing the most professional “customer service approach” to debt recovery.  This is largely the reason high-profile creditors utilize our services coast-to-coast. 

CCS offers seasoned solutions to the following industries; Banking, Cable, Education, Financial Services, Healthcare, Insurance, Retail, Telecommunications, and Utilities. 

CCS is a complete multi-channel contact center, offering clients a “variable” versus fixed cost solution. We provide Automated Voice Messaging programs utilizing advanced text-to-speech technology and inbound/outbound IVR functionality, free to end user and SMS text messaging, e-mail, as well as live agent / on-shore call center solutions.

  • The Sunrise Family of Companies

  • Joseph Vassar

The Sunrise Family of Companies is comprised of Sunrise Credit Services, Inc. a nationwide full service credit and collection agent. Since 1974 Sunrise has been a leader in the field of third party collections. NetTel USA, Inc. NetTel is a first party outsourcing company that handles all types of call center projects from customer service to surveys and reminder calls. Sunrise Capital Management, Inc. is a debt purchasing company. Combined the three companies offer a one stop shop for all of your accounts receivables management outsourcing needs.

  • The Bureaus, Inc.

  • Marian Sangalang

The Bureaus Inc
  • Viking Client Services
  • Ken Schoech

Viking Client Services started in 1969 and is a privately held recovery, claims management, and payment processing company. Since the day we opened our doors, we have been committed to people and committed to good. We have led the industry in setting the standards for compliance, technology, and strategy. Viking Client Services provides effective debt recovery solutions across multiple industries, producing results and empowering people. Our qualified staff is trained to work diligently and professionally, making sure that the debt collection process is effective. Our dedicated team, equipped with the best training and resources, is committed to producing the most ideal results possible.