In continuous operation since its founding in 1934, Mercantile Adjustment Bureau, LLC is a nationally licensed, full-service accounts receivable management company located in Williamsville, a suburb of Buffalo, NY.
Mercantile provides a full suite of digital and voice solutions in the areas of first & third-party collections, specialty services (bankruptcy & inactive judgments) and customer care/service. With the Company’s acquisition by Remitter Ltd in 2021, we provide fully integrated voice & digital solutions – powered by Remitter’s AI driven digital technology platform. We customize the solution delivery to meet the requirements of our client partner based on their preference for digital with – outbound call strategies, just inbound call servicing or traditional outbound & inbound call strategies. These strategies and other technology driven features powered by Remitter, such as digital skim and our payment portal provide for increased efficiencies & effectiveness while providing consumers with their option to select their preferred method of interacting and/or making an account inquiry or payment.
Mercantile’s client base includes banks, financial institutions, retailers, FinTech companies, direct marketers, debt buyers, colleges and universities, utilities, healthcare providers and telecommunication companies. We have been around a long time, but continue to evolve in order to meet the ever changing challenges of the ARM Industry.