May 25 - May 27th | Four Seasons Hotel | Las Vegas, Nevada
As an unrivaled leader in the billing and payments space, ACI offers the ACI Speedpay solution, which
innovates billing and payment options for customers and clients alike. The ACI Speedpay solution is a
trailblazer in the industry, offering the most advanced features and services for clients in the mortgage
industry and thousands of businesses rely on the solution to provide customers with secure, convenient
billing and payment options.
Automated Collection Services, Inc. (ACSI) is a Tennessee-based recovery agency established in 1988. We
provide nationwide debt collection services to financial-retail creditor market. We have an exceptional
culture of high service standards for clients who wish to team with a recovery agency that values its own
and its clients' reputations. Our clients' satisfaction with our services is the single most important
motivator for us and the benchmark by which we evaluate our work product, customer service achievements,
and performance references.
The CARFAX Banking & Insurance Group assists thousands of banks, credit unions, and other industries in making better decisions throughout the auto loan lifecycle. Collections and recovery professionals use CARFAX to prioritize collections based on vehicle condition and resale potential, and locate and recover delinquent vehicles faster.
Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. We are insights-driven
and outcomes-based to help accelerate returns on your investments.
For over 35 years, ConServe's innovative collection approach has helped our Clients maximize recoveries and reduce pre and post charge-off accounts. Our unique synergy of analytics-driven technologies and skilled collection experts optimizes collection results, increasing your return on investment. Ethics and compliance drive all our activities. We adhere to the highest measures of quality, consistency, and performance standards. Our team is dedicated to Fostering Financial Freedom® by helping your Consumers meet their financial obligations in a way that empowers them with a sense of control and self-esteem. We call our redefined approach The ConServe Advantage®; we invite you to experience the difference yourself.
Inspired to create solutions.
DialConnection delivers the industry's most efficient and compliant omni-channel contact center platform. Your contact strategies and data sources are specific to your agency. So why be forced to use a one-size-fits-all system? DialConnection's approach is unique. We develop a real-time data integration with your collections system tailored to your requirements, eliminating the need for daily manual data imports while significantly improving compliance and minimizing consumer PII stored outside your network. DialConnection's industry leading CFPB Reg F consumer preferences management allows agents to easily communicate using the consumer's preferred channel during his/her/their preferred contact times. Our platform can be deployed as a cloud or premise solution. Ask us about our 90-day risk-free trial offer.
Digital Recognition Network, DRN, fuels revenue, growth, and streamlined work processes for the top names in auto lending and insurance. Our story is how DRNsights, our exclusive vehicle location data, and analytics, helps customers know more, faster. With DRNsights we help our customers reach their customers, locate their assets, prioritize collections activity, and manage risk.
Enformion, your Intelligence Provider. We provide data and intelligence to government and commercial organizations, with more than 6,000 data sources and 120 billion records. Our expertise in aggregating and matching disparate data sets is powered by billions of public and proprietary data records to provide accurate, up-to-date information, building out the most comprehensive profile about individuals in the United States. Built on next-generation technology and data solutions, the powerful search technology and best-in-class innovation to deliver billions of records via the investigative cloud-based platform, API, and batch processing solutions.
A sound Accounts Receivable Management practice is indispensable for maximizing returns and reducing cost. With over 18 years of ARM expertise, Epicenter is a leading provider of Outsourced services based in India and has been a preferred partner of leading Fortune 500 companies across sectors helping reduce Cost of Collections by over 30%, while all risks and compliance expectations are comprehensively covered and mitigated. In our cost-optimized outsourced solution we provide competent dedicated collectors to work as an extension of your organization, duplicating your operations, quality and compliance processes backed by industry best practices and a robust governance framework
EverChain® is the only fintech enabling creditors to compliantly monetize their non-performing accounts safely,
efficiently, and reliably. Based in Henderson, Nevada, EverChain has been disrupting the debt industry for over a decade
with their innovative technology-based, compliance-centric approach to recovery. The EverChain Recovery Management Suite
consists of an online management platform (formerly DebtTrader®); the largest certified marketplace of sellers, buyers,
and collection agencies; and an in-house team of compliance auditors and analysts.
FMS, Inc. is a full service receivables management company headquartered in Tulsa, Oklahoma. For nearly 27 years FMS has provided high quality collection services to all industries including financial services, educational loans and health care. Our services also include short and long term customer service for various verticals and industries. FMS also has offices in Los Angeles, California and Boise, Idaho. FMS will get the “Best Possible Arrangements” for your company and execute high level communication services creating optimum results.
You have heard about FRS for years! We have been a stellar performer in the industry for over 23 years serving the top Debt Buyers and Creditors. We work Credit Card, Retail, FinTech, Student Loans, Debt Settlement, Auto, Small Balance, and Pre-Legal accounts. We can work accounts onshore or offshore. Learn why FRS succeeds in recoveries and shines in compliance. Isn't it time to find out what some of your peers already know? It Pays to Work with Us! Find the answers by sending an email to Marketing@fin-rec.com.
From originating creditors to debt buyers and third-party agencies, Latitude by Genesys makes collections easy. Systematically manage account assignment, segmentation and exception handling for any process — whether it's collections, litigation or recovery.
FocusOne is a division of Hatteras, Inc., a WBENC certified woman-owned full service design, data, print, mail & electronic communication delivery company founded in 1977. A leading communication delivery company designed to improve operation and revenue recovery for customers in the accounts receivable management market, healthcare, and federal, state, and local governments. Our facility is more than 80,000 square feet of production space; utilizing HP high speed inkjet, digital presses and Pitney Bowes Flowmaster mail inserters to produce and mail over 8 million unique variable mail pieces per month for the financial, healthcare, marketing, and public sectors.
IC System, family owned since 1938, provides accounts receivable management services for thousands of clients. Our goal is to be the best, most trusted provider of revenue cycle services. Headquartered in St. Paul, MN, IC System also has a branch office in La Crosse, WI.
LiveVox is the only one-stop-shop for true omnichannel engagement that unifies modern channels, CRM, and
WFO functionality into a single cloud customer engagement platform to optimize the customer experience in
today's digital age. Facilitating over 14B interactions annually, LiveVox makes omnichannel easy by
unifying all conversations and interactions in one place. With new features released quarterly, LiveVox
remains at the forefront of cloud contact center innovation.
MBSi, an Agero company, has been delivering web-based and mobile app software solutions in the auto finance industry since 2003. Our goal is to provide customers with the tools to efficiently, effectively and securely manage their businesses. MBSi legacy case management products include: iRepo, Re-Pros, My Recover System (MRS), Recovery Connect, and RC Mobile as well as compliance management products: Vendor Transparency and Compliance Made Easy. We pride ourselves on offering the most comprehensive asset recovery software solutions for lenders, agents and national forwarders in our field. MBSi is Driven to Serve You Better.
NCB Management Services, Inc. was established in 1994 and is headquartered in Trevose, PA with satellite offices in Jacksonville, FL, Sioux Falls, SD, and Lincoln, NE. NCB is a well-recognized, admired and a leader in the Accounts Receivable Management (ARM) Organization. NCB is a well-respected National Collection Agency as well as a National Debt Buyer of Unsecured Consumer Credit Products and Asset Classes. NCB is a customer-centric, regulatory compliant organization with a robust infrastructure, who has blended many years of ARM experience with the latest in new information systems and communication technology. NCB has developed a reputation as consistently being a valued business partner and performer in a wide variety of applications. Providing superior customer interaction and achieving maximum results, while protecting our clients valued reputation, are among our highest priorities. For more information please contact NCB at email@example.com.
National Enterprise Systems, Inc. (NES) was established in 1987 by Ernest R. Pollak, as a full-service
debt collection agency. In January 1999, Mr. Pollak, a 38 year veteran of the collection industry, became
President of NES. Mr. Pollak's sincere, hands-on approach to the needs of clients and keen awareness of
industry trends has resulted in the continual growth and development of NES, its management team, and its
Backed by over 20 years of experience, NobelBiz is a leading telecom and contact center technology company, delivering tailored solutions for debt collection agencies and contact centers around the globe. Their Omni channel collections communication system helps collectors save time, reduce workload and boost recovery rates; all from a single dashboard.
NPC's Collection Letter Outsourcing Solutions help large Original and 1st party creditors like you streamline and automate your collection letter processes with a single-source solution so you can focus on maximizing revenue recovery for your clients. We work with you throughout the receivables communications lifecycle – content/change management; data hygiene; print and mail communications; return mail processing; and document archiving, retrieval and Portal storage - saving you valuable time and money, while helping you maintain 100% regulatory compliance through our rigorous standards and controls for cyber & physical security.
Optio Solutions, LLC is a national debt collection agency focused on improving its clients' return on investment, brand protection, and customer retention. Optio services several industries by leveraging a framework of financial services experience, a comprehensive compliance management system, advanced collections technology, and the latest data security certifications. The agency is a member of the California Association of Collectors and ACA International where it maintains PPMS certification (one of only 48 companies worldwide). Optio operates in multiple time zones from its call centers in Petaluma, Calif. and Fargo, N.D., and can quickly onboard national clients with individualized collection strategies.
Paymentus is the premier provider of electronic bill presentment and payment services for more than 1500 clients leading the Mortgage, Insurance, Telecom, Utility, Consumer Finance, Health and Government industries. Our platform provides a unified customer bill-pay experience that includes digital wallets, online, mobile, IVR, text, kiosk, and agent-assisted channels, and customer communication options.
PaymentVision, a division of Autoscribe Corporation, is a biller-direct, PCI-certified, electronic payment
gateway provider and payment processor. PaymentVision offers clients the unified ability to accept all
forms of payment - check, ACH, cash, and credit or debit card payments, through their call center,
automated phone system, online, mobile, in-person, text, or kiosk.
PayNearMe is the modern and reliable payments platform that lets your customers pay how, when and where
they want. Accept cash, debit, credit, ACH and mobile-first payment methods including Apple Pay and Google
Pay — all with a single platform.
Phin Solutions, LLC is an information services and software company that has been serving the credit and
collections marketplace since July of 2000. Phin Solutions provides compliance information and consulting
services to its customers through its Vigilant- CMSsm platform. Our primary focus is compliance monitoring
services that help businesses better manage their customer portfolios and avoid Bankruptcy Stay, FDCPA,
SCRA, and TCPA violations. Our services are delivered through
RevSpring leads the market in financial communications and payment solutions that inspire action – from
the front office, to the back office, to the collections office. North America's leading healthcare
organizations, revenue cycle management and accounts receivables management companies trust RevSpring to
maximize their financial results through dynamic and personalized print, online, phone, email and text
communications and payment options. Using proprietary data analytics to tailor the engagement workflows to
fit individual circumstances and preferences, RevSpring solutions improve the consumer financial
experience and drive better outcomes.
Solutions by Text was founded in 2008 with the mission to deliver impactful conversational messaging and convenient payment partner solutions that are rich, real-time, and compliant. SBT is the only compliance-first provider of enterprise texting solutions in the market. For more information, visit www.solutionsbytext.com.
SuccessKPI helps contact centers improve business outcomes and efficiency, while transforming the customer and
agent experience. We do this by unifying cross-channel Conversation Analytics, Speech & Text Analytics, Quality Management
and outcome data providing a 360 degree view of the customer and agent experience.
SuccessKPI drastically reduces workload by putting AI and Machine Learning to work with business user
friendly interfaces empowering you to automatically act on conversations in real time and to deliver broad based insights.
Superlative RM is a National Receivables Management Firm partnering with Original Creditors, Debt Buyers, Revenue Cycle Management Systems, and Fintech/Marketplace Lenders to decrease account delinquency while providing a better customer experience. Being an aligned partner with Superlative RM allows businesses to stay focused on their core business.
TCN is a global provider of a comprehensive, cloud-based call center platform for enterprises, contact centers, business process outsourcing firms (BPOs) and collection agencies. Founded in 1999, TCN combines a deep understanding of the needs of call centers with a unique approach to pricing – no contracts, monthly minimums or maintenance fees – that supports rapid scaling and instant flexibility to changing business needs. TCN's contact center platform, TCN Operator, features a holistic set of easy-to-use, automated agent tools and advanced apps for omnichannel communications, workforce engagement, compliance & data management, integration & automation, intelligence, reporting & analytics and collaboration & accessibility. TCN is trusted by Fortune 500 companies and enterprises of all sizes in multiple industries in many countries.
Telrock is an emerging technology leader of modern SaaS based consumer collection & recovery management
software, called Optimus, built new from the ground-up for collections organizations that want to move to
the next level of performance. Telrock leverages modern technology, powerful cloud computing, and more
intelligent designs to provide the broadest and richest set of platform capabilities, at an attractive
Total CollectR is a white-label solution that empowers customers to resolve delinquent accounts using the communication channels they prefer. Mimicking the actions of your best agents, Total CollectR leverages next-generation artificial intelligence to improve the customer experience, increase cash collections, and cut costs.
VeriFacts is an employee owned and operated business enjoying success for over 30 years. VeriFacts is well known for their cutting-edge technology, innovation, and for raising the bar in the financial industry. It's our hard working, dedicated, and creative employees that sets us apart and makes us the best at what we do. VeriFacts specializes in locating verified employment information to take your recovery strategies to the next level.
VoApps DirectDrop Voicemail delivers a voice message directly to the consumer's voicemail box without calling the phone. Immediately increase right party contacts, dollars collected, and liquidation rates. Agencies using VoApps deliver thousands of voicemails in a matter of minutes. This creates availability for collection agents to field the influx of inbound phone calls responding to DirectDrop Voicemails. New clients can be up and running in less than two business days!
Williams & Fudge is a full service collection agency founded in 1986 and is a family owned business headquartered in Rock Hill, SC. Williams & Fudge performs both first and third party collections. We at Williams & Fudge, Inc. strive to do our best for each of our clients and account holders every single day. We are committed to providing exceptional customer service, respecting the consumer, honoring each other, maintaining ethical conduct and being good citizens within our community.
Windham Professionals, Inc. is a privately held, family-owned company that was founded in 1982 to provide collection services. Since then, we have been delivering professional, ethical services to hundreds of clients nationwide. Currently, we provide 1st and 3rd party recovery programs that are customized, compliance-driven and customer-centric. Our clients come from different sectors including, but not limited to, higher education, healthcare, commercial, insurance and government. Approximately 400 people are employed across our five offices which are located in Salem, NH; Aston, PA; Hendersonville, TN; Las Vegas, NV; and Fairfield, NJ. Compliance with the rigorous and ever-changing standards that govern the collections industry is woven into our culture and spans across every department. Our Compliance Program promotes honest and ethical behavior and sets checks and balances to measure our success meeting all federal, state, and local regulations applicable to all programs. With Windham, you benefit from the knowledge and experience of a collection agency with the longevity and experience of a large company, with the responsiveness and diligence of a boutique agency.
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