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Collection and Recovery Solutions 2022

May 25 - May 27th | Four Seasons Hotel | Las Vegas, Nevada

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Cyber Café Sponsors

Sponsor Contact Website
AscensionPoint
Recovery Services, LLC
John Sheldon www.ascensionpoint.com

AscensionPoint Recovery Services, LLC (APRS) is a nationally licensed estate and probate recovery specialist located near Minneapolis, Minnesota. Its core competency is managing decedent debt recoveries for credit grantors and service providers. APRS prides itself on its unwavering commitment to provide the best possible decedent debt solutions to its clients while respecting estate representatives and family members.  

Becket & Lee LLP Tom Lee www.becket-lee.com

For over 30 years, Becket & Lee has been a leader in servicing bankrupt accounts for banks, lenders, and debt purchasers. We leverage technology, experience, and economies of scale to deliver high-quality, yet cost-effective bankruptcy servicing. We also provide the expertise, ethics, and services of a law firm. Our staff includes experienced attorneys and leaders recognized throughout the industry.

Bankruptcy servicing is all we do. We don't purchase our clients' accounts. We don't sell data. Our goal is to provide service and advice to each of our clients as if we were an in-house bankruptcy department.

Client Services, Inc. (CSI) Jack Daniels www.clientservices.com

Client Services, Inc. is a nationally licensed and bonded Call Center Solutions Organization in our 35th year of business. We provide 1st party customer care, early and late stage loss prevention and delinquency reducing collections and 3rd party pre-legal, and charge off recovery collections. As strategic partners with many of the most respected clients in the country, CSI delivers superior performance and unparalleled return on investment through our highly empowered workforce focused on achieving exceptional compliance standards and improving brand loyalty. CSI remains at the forefront of our industry's emerging framework for regulatory compliance, consumer treatment and brand protection. Through our use of traditional and digital contact strategies, we are able to interact with customers using their preferred method of communication improving not only performance but the overall customer experience. CSI maintains three state of the art calls centers here in the U.S. as well as a nearshore 100% bi-lingual center in Costa Rica.

Equabli, Inc. Cody Owens www.equabli.com

Equabli's all-in-one platform seamlessly integrates, becoming an extension of the creditor's business and allowing them to intelligently allocate, place and manage accounts through a vetted and data-driven ecosystem of multi-channel, digital-first solutions. Equabli's advanced decision engine generates sophisticated lifecycle strategies, and its recovery software ensures effective, efficient, and compliant execution. For clients that prefer a completely hands-off solution, our team with industry leading domain knowledge will comprehensively master service their portfolio, driving optimal performance and consumer centric outcomes. Lastly, leveraging the Equabli platform gives clients access to rich and valuable consumer insights that they can leverage up the value chain.

F.H. Cann & Associates Jim Crone www.fhcann.com

F.H. Cann & Associates (FHC), established in 1999, has been a national leader in providing clients with contact center, collection & recovery, loan servicing, and business process outsourcing (BPO) solutions for over two decades. As an industry leader, FHC remains focused on delivering holistic solutions to our clients and their customers, maintaining the highest level of customer care.

Financial Business and
Consumer Solutions, Inc. (FBCS)
Amy Stratz
Executive Vice President
www.fbcs-inc.com

Financial Business and Consumer Solutions, Inc. is a private family owned business and leading provider of accounts receivable management and collection services. Since 1982 we have provided top-quality collection and recovery services to creditors. FBCS is a nationally licensed and bonded collection agency with 40 years of experience providing customer account management solutions for national creditors. Our dedicated focus on providing the highest quality call-center based collection services has continually enabled us to stand-out from our peers on deficiency and amounts owed accounts. Our top priority is to satisfy the needs of our clients and their customers. We are a mid-sized collection agency that operates with integrity and respect. We use scalable quality standards, processes, and procedures to provide our clients with compliant collection solutions that exceed performance expectations. FBCS has 3 offices with locations in Pennsylvania, New Jersey, and Florida with a total of 140 employees, capacity within the 3 locations totals approximately 200 seats. Our management staff has an average tenure of 15+ years within the collection industry.

Firstsource Tim Smith
Senior Vice President of Business Development
www.firstsource.com

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN), is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology and other industries. The Company's 'Digital First, Digital Now' approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage. With an established presence in the US, the UK, India and the Philippines, Firstsource acts as a trusted growth partner for over 100 leading global brands, including several Fortune 500 and FTSE 100 companies.

MRS BPO, LLC Misty Carson www.mrsbpo.com

MRS BPO is a full service accounts receivable management agency, servicing first and third party clients in the financial services, telecommunications, utilities and municipal industries. What truly sets us apart is our focus on digital technologies that allow our customers to engage us through their preferred medium, such as email, texting, chat, a web portal or through our cutting edge interactive voice agent, which combines AI and machine learning and provides a fully compliant and automated interaction. With three facilities and over 1,000 contact center seats, MRS has a variety of options for all of your servicing needs.

Professional Bureau of
Collections of Maryland, Inc.
Matthew Justice www.pbccorp.com

PBCM is a full service nationwide collection agency capable of delivering a broad range of accounts receivable management solutions, with a wealth of experience in the 1st & 3rd party collections.

Radius Global Solutions Scott Ross www.radiusgs.com

When clients demand solutions to difficult challenges, Radius Global Solutions is the answer. A leading provider of Digitally Integrated Customer Engagement Solutions, Radius has carefully and purposefully, developed significant expertise across all stages of the customer lifecycle providing Customer Service, First-Party and Third-Party Receivables Management, and Business office support services to some of the largest and most well-respected companies in the U.S. We are 100% focused on driving performance in a compliant manner while delivering a POSITIVE customer EXPERIENCE.

Real Time Resolutions, Inc. Mark Hutto www.realtimeresolutions.com

Real Time Resolutions, Inc. ("RTR") is a financially sound and profitable company that possess over 22 years of experience in the financial services industry including servicing, collections, recovery, and customer care with approximately $5 billion in assets managed for national banks, hedge funds, specialty lenders, private universities, retailers, HOA property management companies and the primary federal bank regulator.
RTR is a bi-lingual and nationally licensed company that manages reputational risk for its clients by placing a high priority on operating in a compliant environment concerning matters of regulation and information security. RTR is certified as a woman-owned business as prescribed by the WBENC and employs a staff of approximately 400 professionals located in Dallas, TX (headquarters); Phoenix, AZ; Portland, OR; Montego Bay, Jamaica; and Monterrey, Mexico.

The Sunrise Family of Companies Joseph Vassar sunrisefamilyofcompanies.com

The Sunrise Family of Companies is comprised of Sunrise Credit Services, Inc. a nationwide full service credit and collection agent. Since 1974 Sunrise has been a leader in the field of third party collections. NetTel USA, Inc. NetTel is a first party outsourcing company that handles all types of call center projects from customer service to surveys and reminder calls. Sunrise Capital Management, Inc. is a debt purchasing company. Combined the three companies offer a one stop shop for all of your accounts receivables management outsourcing needs.


Synergetic Communication, Inc. Tim Caraveo www.syncomcorp.net

Synergetic Communication (Syncom) a national leader in Near and Out of Statute Collections. Syncom is a 25-year-old debt free national collection agency headquartered in Houston, Texas. Having consumer and commercial projects in all stages of charge off. Historically Syncom has specialized in the Auto Finance Industry. Over the past 4 years Syncom's revenue has grown greater than 25% annually. The growth has come primarily from our industry leading near and out of statute recovery program called “Laser”. In addition to our Auto Finance clients, we have expanded our Laser Program to include Credit Card, Student Loans, Telecom, Medical and other Financial products. Syncom is compliance centric to assure our policies and procedures exceed our client's expectations. We are a Certified Receivables Company by RMAi as well at Techlock Certified for our data security assuring our policies and procedures keep our client's data secure. Synergetic Communication marries the art of collections to the science of technology and compliance.


Vertican Technologies, Inc. Alexandria Migliore www.vertican.com/

Vertican Technologies provides world class software services and solutions in support of ethical recoveries, helping to make operations more efficient, compliant, and profitable. Through our diverse offering of products, we can meet all your ARM technology needs. Securely send and receive data through vExchange. Our collection software packages Q-LawE and Collection-Master, give you the tools to manage every aspect of your organization. With vMedia, you can scan, save, index, and manage all your media electronically. Our knowledgeable staff and comprehensive software packages will automate and streamline your collections cycle from beginning to end.

Viking Client Services Ken Schoech www.vikingservice.com

Viking Client Services started in 1969 and is a privately held recovery, claims management, and payment processing company. Since the day we opened our doors, we have been committed to people and committed to good. We have led the industry in setting the standards for compliance, technology, and strategy. Viking Client Services provides effective debt recovery solutions across multiple industries, producing results and empowering people. Our qualified staff is trained to work diligently and professionally, making sure that the debt collection process is effective. Our dedicated team, equipped with the best training and resources, is committed to producing the most ideal results possible.



Collection and Recovery Solutions

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