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Collection and Recovery Solutions 2022

May 25 - May 27th | Four Seasons Hotel | Las Vegas, Nevada

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Credit Union Peer Group

Join your Credit Union collection peers and colleagues to discuss critical issues and concerns that affect the operations and success of today's Credit Unions. This working group is a division of the Recovery Management Network. Membership is open to creditors, no vendors. If you are not a member and would like to join, please go to https://resourcemanagement.com/networking.html and complete the membership form.

Wednesday - May 25, 2022
Time Event
3:30 p.m. - 4:45 p.m. Credit Union Peer Group - (Members Only)

Moderator

Moderator Biography


Chris Straiter
BECU

Chris Straiter is the Director, Asset Loss Management for BECU in Washington State. His responsibilities include leadership of the Internal Recovery, Agency Outsourcing, as well as Bankruptcy, Foreclosure, and Legal collections teams. Prior to joining BECU, Chris was the CCO at Sentry Credit, Inc. an ARM firm based out of Everett, WA, with responsibilities including Compliance, Voice Analytics, Complaint Management and Quality Assurance. Chris' previous roles have included managing agency performance for a number of 3rd party collection agency relationships with American Express, focusing on operational improvements, collector and leader development, and enhancing controls and compliance.

Prior to joining American Express, Chris was an important part of the consulting, audit and conference operation at Resource Management Services, Inc., where he helped develop and present their Recovery Management Strategies and Techniques sessions, as well as developing conference content and various client operational audits. His recovery management experience began at Bank of America. His 13 year tenure there included ATM Risk Management, Agency Liaison, and extensive experience in Agency Audit and Agency Performance Management. Chris maintains a CRCP certification from RMAi.



Collection and Recovery Solutions

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10440 Pioneer Blvd. Suite 2, Santa Fe Springs, CA 90670. Contact 562-906-1101 if there are any questions.