CRS2022
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Collection and Recovery Solutions 2022

May 25 - May 27th | Four Seasons Hotel | Las Vegas, Nevada

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Gourmet Coffee Sponsors

Sponsor Contact Website
Credit Control, LLC Marc Ross www.credit-control.com

Credit Control, LLC is a nationally licensed provider of customized, performance-driven receivables management services. Since 1989, we have provided recovery solutions covering all aspects of our clients' customer care and account delinquency life cycles. The company is headquartered in St. Louis, Missouri with over 500 employees nationwide across multiple locations and time zones. We promote a fully compliant and customer-centric culture, while producing superior results and solutions for our clients. Credit Control is founded on its core values of strong customer service, state of the art technology, and exceptional recovery results in an employee friendly environment.

FMA Alliance, Ltd. (FMA) Tami Birner www.theFMAdifference.com

FMA Alliance, Ltd. (FMA), founded in 1983, is a leading provider of accounts receivable management, debt recovery, and call center solutions based in Houston, Texas. FMA uses a proprietary collections system, predictive analytics, and custom online negotiation tools to recover consumer and business debt to accelerate our clients’ cash flow. FMA’s clients include FORTUNE 100 companies, across all vertical and receivable types including credit card, auto, consumer loans, medical, fintech, and more. Our primary focus is to help clients, consumers, and individuals through compliance, performance, and insight.

Remitter Dee Gligorevic www.remitter.com

Remitter is a white labeled communications platform that helps creditors improve recovery with their delinquent customers, optimizing the recovery and collections process with a mobile first experience - enhanced by artificial intelligence.

The system sends personalized mobile communications (SMS or Email) to delinquent customers based on their own interactions with the platform, at the right time and on their preferred channel. With only a few clicks customers can pay in full without any extra steps like finding the bill, creating profiles or logging in’s using configurable payment options. Customers can also create a payment plan with a start date, amount and payment terms that work for them. If they would like to speak to someone about their bill customers are able to request a call back at a time that suits them. Our intelligent recovery platform is delivering proven results and our customers have seen an increase in recovery by up to 280% and payer rate by up to 200% - whilst remaining more compliant and enhancing their brands.

SIMM Associates, Inc. Jeffrey Simendinger www.simmassociates.com

SIMM is a full service nationally licensed ARM and BPO company providing collection solutions and customer engagement to the student lending, consumer lending, credit/retail card, healthcare, auto finance, credit union and debt buying industries. SIMM also provides best in class deceased care solutions that encompass decedent verification, estate location scrub, proprietary Probate Tracker SM claim filing process and an empathetic survivor recovery solution all performed with brand sensitivity and regulatory compliance in mind. Its headquarters is located in Delaware in a 32,000 sq. ft. state of the art call center. SIMM holds the following certifications: PCI-DSS, ISO 27002-2013/HIPPA and SSAE16 (SOC1). SIMM services customers throughout the United States including Puerto Rico.



Collection and Recovery Solutions

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10440 Pioneer Blvd. Suite 2, Santa Fe Springs, CA 90670. Contact 562-906-1101 if there are any questions.